Step 1: Go to My Account

Click “MY ACCOUNT” in the top navigation

Step 2: Find Support Tickets

Select “Support Tickets” from the menu

Step 3: View Your Tickets

See all tickets with status (NEW, IN PROGRESS, RESOLVED)

Click “View” to see details

Step 4: Reply if Needed

You can reply to your ticket until it’s resolved

💡 Keep replying until solved!